Privacy Policy

Last updated: January 2025

1. Information We Collect

At Cosmic Insights Observatory, located in Canada, we collect the following types of information to provide you with exceptional astronomy services:

Personal Information: Name, email address, phone number when you register for our programs or contact us
Observatory Preferences: Your stargazing interests, experience level, and celestial event preferences
Usage Data: How you interact with our website and services
Technical Data: IP address, browser type, device information for website optimization

2. How We Use Your Information

We use your information to:

Provide personalized astronomy experiences and stargazing recommendations
Send you updates about celestial events and observatory programs in Canada
Improve our services and develop new astronomical offerings
Communicate with you about your bookings and inquiries
Comply with Canadian privacy laws and regulations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations under Canadian law
To protect our rights and the safety of our community
With trusted service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices comply with Canadian privacy standards and include:

Encrypted data transmission
Secure server storage
Limited access to personal information
Regular security audits and updates

5. Your Rights

Under Canadian privacy laws, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
File a complaint with privacy authorities

6. Cookies and Tracking

We use cookies to enhance your browsing experience. You can control cookie settings through your browser. For more details, please see our Cookie Policy.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

8. International Transfers

Your information may be processed and stored in servers located outside Canada. We ensure appropriate safeguards are in place for international data transfers.

9. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or website notice.

10. Contact Us

For privacy-related questions or concerns, contact us at:

Email: [email protected]
Address: Cosmic Insights Observatory, Canada

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